SHEARON DESIGN COLLECTIVE PRIVACY POLICY

Effective Date: January 1, 2020
Last Updated: September 4, 2025

1. Scope & Transparency

Shearon Design Collective (“we,” “our,” “us”) provides landscape design and consultation services.

We believe in plain-language transparency. This policy explains how we collect, use, and protect your information. We follow the principle of data minimization: we only collect what we need to deliver our services.

2. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email, phone number, address, project details.

  • Payment Information: Only when you purchase services.

  • SMS/MMS Information: Phone number, consent records, message preferences.

  • Website & Technical Data: Cookies, IP address, browser type, operating system, referral URLs, pages viewed, time spent.

  • Communications: Records of interactions via phone, email, SMS/MMS, or in-person.

  • Third-Party Sources: Referral partners, contractors, or service providers (where permitted by law).

  • Sensitive Data: We do not intentionally collect sensitive categories (e.g., health, biometric, government IDs, or financial account credentials) unless required by law or contract.


3. How We Use Your Information

We use your information to:

  • Provide and personalize design services.

  • Send project updates, reminders, confirmations, and (if consented) marketing messages.

  • Respond to customer service inquiries.

  • Process payments and maintain records.

  • Improve our website, services, and client experience via analytics.

  • Comply with legal or contractual obligations.

  • Protect against fraud and misuse of services.

For EU/EEA Users: We rely on lawful bases such as your consent, performance of a contract, or compliance with a legal obligation.

We do not sell your information for marketing purposes.


4. SMS/MMS Messaging Terms

When you provide your mobile number and consent to receive SMS/MMS messages from Shearon Design Collective:

  • Information Collected: We collect your mobile number and related consent records.

  • How We Use It: To send project updates, appointment reminders, confirmations, and, if you have opted in, promotional offers.

  • Opt-Out: You may opt out at any time by replying STOP to a message. For support, reply HELP or contact us directly.

  • Disclosure: We will never sell, rent, or share your mobile phone contact information with third parties for marketing purposes.

  • Message Terms: Message frequency may vary. Message and data rates may apply.

These terms are disclosed during the opt-in process and are required for compliance with carrier and consumer protection standards.


5. How We Share Information

We may share information only in these limited situations:

  • Vendors & Service Providers: Payment processors, IT providers, messaging platforms, and contractors—only under strict contracts.

  • Legal Compliance: When required by law, regulation, or legal process.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

  • With Your Consent: If you authorize specific sharing.

We do not share your information for unrelated third-party marketing.


6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep our website functioning properly.

  • Remember preferences.

  • Analyze site traffic and usage patterns.

  • Measure and improve marketing effectiveness.

We may also use third-party analytics tools (such as Google Analytics) that collect information about your use of the site. These third parties may use cookies or similar technologies to provide their services. You can opt out via your browser settings or through industry opt-out tools.


7. Data Retention

We retain your information only as long as needed to:

  • Deliver services.

  • Fulfill legal, tax, and business requirements.

  • Protect against fraud or abuse.

After this period, we securely delete or anonymize your information.


8. Your Rights & Choices

Depending on your location (e.g., GDPR in the EU, CCPA in California), you may have rights to:

  • Access, update, or correct your personal information.

  • Request deletion of your data (subject to business/legal needs).

  • Opt out of marketing communications.

  • Request a copy of your data.

  • Limit use of sensitive personal information.

To exercise these rights, contact us at the details below.


9. Security Measures

We use reasonable administrative, technical, and physical safeguards to protect your information. While no method is 100% secure, we prioritize safeguarding your data against unauthorized access, disclosure, alteration, or destruction.


10. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect information from children. If we learn we have collected such data, we will delete it promptly.


11. International Users

If you access our services from outside the U.S., your data will be processed and stored in the United States. By using our services, you consent to this transfer.


12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. If changes are material, we will provide additional notice (such as email or banner notification).

13. Accessibility

We are committed to making this Privacy Policy accessible. If you require it in an alternative format due to a disability, please contact us.

Shearon Design Collective
480-331-3354
Inquiry@shearondesignco.com
2162 E Williams Field Rd Suite 111 Gilbert, AZ 85295

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